Coming from a background of running transport & fulfilment businesses since his early 20's – Mark's primary objective was to ensure his skills complimented those of Rob's.
One of the first things Mark wanted to introduce to add to the packaging knowledge was the logical addition of promoting fulfilment as a core in-house service. The two go hand in hand.
In the first year, Complete picked up the rather significant account of Vodafone (they couldn't quite believe it either) . Fast forward three years and Complete now had a new warehouse, more staff – and a solid credibility to deliver on time for one of the industry's more demanding companies! Many years on hundreds of businesses have trusted their fulfilment needs to Complete based on this strong reputation.
Nearly 20 years on Mark still has the same energy and enthusiasm as he did then.