FBA(Fulfilment by Amazon) Service

Fulfilment by Amazon (FBA) is a fulfilment service where Amazon take care of storing, packing and shipping your products as well as handling customer support and returns.

To avoid Amazon’s sky-high handling and storage fees, you can store your goods with Complete Packaging and call it off from our fulfilment centre when needed.

Our inventory management system connects to all Amazon Seller & Vendor Central portals, meaning we can receive and action orders directly from Amazon. These will then be prepared and shipped within 24 hours meaning you never have to worry about chargebacks.

How is FBA different from FBM?

FBM (Fulfilled by Merchant) is where you store, ship and process your returns through a 3rd party location such as Complete Packaging’s Fulfilment Centre.

As well as dodging Amazon’s storage & handling fees, you’ll also maintain complete control of your stock and base level costs.

As well as FBA, this is also a service that Complete Packaging offer.

What Is A Chargeback?

A chargeback is a penalty that Amazon Vendors receive for not adhering to Amazon's rules and regulations.

It is crucial for vendors to ensure compliance with Amazon's guidelines to avoid these charges and maintain profitability, we help ensure that you are complaint to avoid uneccessary chargebacks.

Why should I use Complete Packaging for my Amazon FBA?

Holding & Distributing Inventory:

Complete Packaging will hold and ship your Amazon stock anywhere in the UK when needed from our Central Fulfilment Centre.

We simply receive orders directly via your Seller or Vendor Central and then we’ll do the rest.

Our extensive and affordable transport network mean your business can achieve affordable 1- or 2-day shipping anywhere in mainland UK while still managing all your inventory from your dashboard.

Plain or Branded Packaging:

Did you know we are also packaging specialists? Produced in the UK from entirely eco-friendly materials, our bespoke packaging can be as plain or as crazy as you need it to be! Just let us know what you’d like, and we will work with you to find the best solution.

In addition to this, Complete Packaging makes it easy to include personalised touches such as gift notes and marketing inserts in orders, so that you can stand out from the competition.

How Does The Process Work?

1. We connect to your Amazon Vendor/Seller Central using our start of the art inventory management software.
2. We receive your orders.
3. We pick, pack and ship your orders within 24 hours.
4. Our system updates your inventory levels giving you real time visibility.

What We Offer:

Warehouse for startups

Increased Amazon Sales

Startup Packaging Design

Streamlined restocking processes

CAD for Startups

Lower Amazon fees

Warehouse for startups

Inventory Management

Startup Packaging Design

Higher Amazon rankings

CAD for Startups

No chargebacks

Startup Packaging Design

Rapid Turnaround Times

Startup Packaging Design

High levels of flexibility

Startup Packaging Design

Bespoke packaging for Amazon

The Benefits:

Being an FBA seller can be a minefield, and whist it has the ability to give your brand excellent exposure and dramatically increase your sales, it can become very expensive for the sellers if Amazon begin to impose additional fees.

Complete Packaging help to minimise this as much as possible – receiving orders directly from Amazon, we help to keep Amazon stocked up at all times meaning less reasons to receive chargebacks.

The stock we send into Amazon can be pre prepped with us too, meaning what Amazon receive is ready to sell straight away.

Affordable FBA Management

It is a common misconception that using a holding, prepping & distribution FBA service like ours is expensive.

It is quite the opposite. Not only are the overall fees far less than having Amazon to do it all, but we are also far more flexible and easy to work with.

We simply receive your stock, hold it, prep it however needed, then sent to Amazon when requested.

We are also fully equipped to deal with any returns.


As every customer has different requirements there is no one size fits all pricing.

We speak to all of our customers in details to find out what they really need, then go from there.

Saving our customers money is one of the key things we focus on, so rest assured we will always find the most economical way of assisting you with your FBA accounts

We Can Help With:

1. Bespoke packaging – we design & produce your retail packaging to help your brand stand out from the rest.
2. Vendor Central connectivity – we connect directly into your Seller Central account. When your customer places an order we receive this directly meaning no hassle for you.
3. Inventory management – our inventory management software enables you to see your stock levels at a glance, as well as connecting directly into your Amazon account.
4. Receipt of goods – we can receive your stock from anywhere in the world, we simply unload the stock and safely store it in our warehouse until required.
5. Repacking/labelling – Amazon may require your stock to arrive in retail ready condition. We can help prep your stock to arrive ready to sell, whether that be labelling, kitting or simply repacking into retail ready packaging.
6. Storage – keep your stock on site with us until ready to ship to Amazon.
7. Returns Management – we can handle any returns from your customers.

Interested in becoming a Complete Business? Get in touch and tell us where you are on your journey?

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How do I sign up?
It all starts will a quick chat with our sales team. Once they understand what it is you need, they can send all relevant costs over and you’ll be on your way.
How much does FBA cost? 
No two FBA sellers pay the same with Complete Packaging. Our sales team will quickly be able to outline all related costs relevant to your business, however it will likely be less than you imagine though.
Should I use FBM or FBA? 
FBA & FBM suits different businesses, there are so many variables which could point you in one direction over the other. Speak to one of our experts to find our which one is best suited to you and how Complete Packaging can be part of making the process cheaper and easier for you.
Do I have to pay a referral fee when using FBM?
Whether you are selling the item FBM or FBA, you still pay the referral fee. With FBM the referral fee is the percentage of the combined item price plus the shipping amount you are charging.
How can I ship my goods to your warehouse?
Simply put us in touch with your shipping agent or courier company, then we can do the rest, such as receiving the stock, and booking it into our warehouse ready for when it’s needed.
Do you share my information with any third parties?
No, we have very strict GDPR policies in place protecting all of our customers’ data
Is there a minimum order limit?
No order limit here at Complete Packaging!
What parcel delivery companies do you use? 
We only use highly regarded courier companies here at Complete Packaging, Royal Mail, DPD & FedEx being our key partners.
How do I load inventory to your system? 
Our inventory management system Mintsoft is very quick and easy to use. When you come on board with us, you’ll be given a login to your very own portal. From there you can upload inventory and check anything on your profile in seconds.
Does your FBM service handle returns? 
Yes we can handle a wide range of returns from FBA & FBM. We handle the return in any way you’d like, including inspecting the items, taking photos & reporting damage where necessary, as well as quarantining goods when they are not fit for re sale.
What Does FBA Mean?
FBA stands for Fulfilment by Amazon.

It is a service where Amazon takes care of storage, packaging, and shipping for sellers.

Sellers send their products to Amazon’s fulfilment centres, and Amazon handles the rest, including customer service and returns.

Complete Packaging supports Amazon sellers by ensuring their products meet Amazon’s requirements, managing inventory, performing quality checks and handling shipping allowing sellers to focus on growing their business.

Book below to speak to one of our experts!